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|-   Entrepreneur Forum > Webmasters - Discuss Making Money Online > Affiliate Networks and Affiliate Programs > Commission Junction
+   Email for CJ?
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Author Topic: Email for CJ?  (Read 771 times)
OfflineDolphin
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notepad Nov 01, 2007, 08:56:08 PM #1
Anyone know the contact email for CJ?  When I attempted to fill out the application, at the end it says to type in the image code in the field provided  .. yet no image shows up. 

When attempting to look for a way to email someone, it appears you already need to be a member to reach them ... otherwise, they only give a press release contact info ...

How is one supposed to get help if the come across problems when applying?

Maybe I'm missing something ...

Dolphin
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notepad Nov 02, 2007, 06:54:51 PM #2
What browser are you using? I just tried Firefox, IE and Opera and the turing code is showing up. I do see what you're saying about the contact page only having a contact email form for press questions. If you're still having the issue with the image not showing up, you can always call them...

Commission Junction
530 East Montecito Street
Santa Barbara, CA 93103
United States
Client Support: 800-761-1072
New Advertiser Sales: 888-316-0953
Fax: 805-730-8001

I just called today about my direct deposit information, they're very professional and actually answer the phone. They might be able to hel you that way.

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OfflineDolphin
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notepad Nov 03, 2007, 08:15:56 PM #3
Hi Dave ..

Thx for responding :)

I use mostly Firefox, but did also try it on IE ... both times, I could not see the turing code.  I have java scripts enabled and have tried everything I can think of, but still can't see the turing code ... :: grumble grumble ::

I appreciate the telephone number, but I am deaf ... and I have to use a third party operator to "interpret" for me .. and it's a royal pain in the a$$ and takes forever and is usually fraught with all sorts of obstacles, esp. if there is a voice mail or directory system of sorts ... it's hard to explain, but i get the information via the operator a few beats behind live time ... so it causes us to have to keep redialing someone just to get through or to where I need to be ... hopefully that did not sound as confusing as I wrote it lol

Thanks for your help .. there's a couple of programs I want to affiliate for, but can't complete my dang CJ application b/c of no turing code and no way to really contact them by email ...  for all that frustration, it's probably not even worth it ... you'd think they make contacting them online much easier ...

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notepad Nov 06, 2007, 03:07:18 AM #4
I would say go ahead and contact them through the form they have on the site. Hopefully your request will get routed to somebody who can help you.

If you need somebody to signup a basic account for you, then you can go in and edit the details and change the password, just let me know, i'd be happy to help you. CJ does have some really good programs, particularly their Ebay affiliate program

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notepad Nov 06, 2007, 12:08:18 PM #5
Hi Dolphin,

I called my rep at CJ today and she said that you'll need to set your privacy settings to allow cookies and pop-ups from cj.com

She also recommended IE (the dirty browser) to do the signup. You need to change your settings in

Tools > Internet Options > Privacy Tab

1. click "sites" and in the box that says "address of website" enter cj.com and press "Allow"
2. under Pop-Up blocker, click "settings" and add cj.com in "enter address of website to alow" and press "Add"

That should fix your problems with the captcha image

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notepad Nov 09, 2007, 07:14:08 AM #6
I didn't have any problem signing up to CJ. I'm just waiting for my pay to build up so I  can cash in

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notepad Nov 09, 2007, 05:48:45 PM #7
Wow .. thank you Dave!  I didn't expect that you'd call them yourself and ask ..

Come here, I need to hug you  grin

I'll follow your suggestions and let you know how that goes ...

Thanks again Smiley

Dolphin

Edited to add:  It worked  Cheer   Thank you Dave!
« Last Edit: Nov 09, 2007, 08:22:58 PM By: Dolphin »
OfflineJRcopy
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notepad Nov 13, 2007, 09:27:26 PM #8
Congrats Dolphin !!!  Welcome to the CJ community, I hope you have a lot of success with it !!!   Cheer

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OfflineDolphin
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notepad Nov 14, 2007, 06:23:11 AM #9
Thank you JRcopy Smiley

So much offered at CJ ... so little time lol

Dolphin
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